Charlene Crusoe-Ingram is a consultant and principal at Crusoe-Ingram Consulting, a people organization and strategy firm that provides expertise in identifying, acquiring and retaining the talent needed to drive and execute a business strategy.  Crusoe-Ingram Consulting also provides coaching to senior leaders on effective leadership.

In 2011, Charlene became the Senior Vice President of Human Resources and Chief Human Resources Officer at the Atlanta Housing Authority.  In this position, Charlene was responsible for managing the Human Resource function and providing a long-term strategic Human Resource platform for the organization.  Prior to becoming a member of the Atlanta Housing Authority team, Charlene filled a similar role at NDC Health.  NDC Health is now a part of McKesson Pharmacy Systems.

Prior to NDCHealth, Charlene was a senior executive at The Coca-Cola Company.  During her 16 years at Coca-Cola, Charlene held various leadership roles, the last of which was an 18-month corporate vice president assignment responsible for leading and integrating the company’s global diversity strategy initiatives and providing leadership and stewardship of the company’s billion-dollar Empowerment and Entrepreneurship Program.

Before leading Coca-Cola’s diversity initiatives, Charlene served as Senior Vice President of Organization and People Strategy and a key member of Coca-Cola North America’s senior leadership team.  She led a staff of 140 people and managed a $35 million operating budget.  This important role positioned Charlene as the North America representative on a team dedicated to resolving a class-action lawsuit filed by African American employees in 1998.  Additionally, she created and implemented several people strategies that included a proprietary selling system; execution of a strategic organizational alignment plan involving more than 1,000 employees; the first market-driven compensation program for Coca-Cola North America.

She earned an MA in Guidance and Personnel Services from Bradley University in Peoria, Illinois.

Her community involvement includes member of the boards of the High Museum of Art in Atlanta, the Community Arts Fund, and Meals on Wheels Atlanta.  She has also served as a member of the Board of Trustees of Knoxville College in Tennessee, Inroads Atlanta, the Atlanta Women’s Foundation, and the Contemporary (Nexus Art Center), and is an alumna of Leadership Atlanta.